91PORNY

Learning Outcomes:

By the end of this course, you will:

• Understand the design of a coaching session

• Use enhanced listening skills in a coaching conversation

• Apply the skills of inquiry, balance and advocacy in a coaching conversation

• Uncover hidden obstacles in the coachee

• Build coachee’s confidence in achieving goals

Business Outcomes:

Through this course, you will be empowered to:

• Apply practical coaching techniques to engage and support team members in achieving meaningful goals.

• Strengthen leadership conversations by using enhanced listening, inquiry, and feedback skills.

• Uncover and address hidden obstacles that affect individual and team performance with greater confidence.

• Foster a workplace culture of trust, accountability, and purposeful conversations that drive results.

Workplace Coaching Characteristics��

• Characteristics and Context of a Workplace Coaching��

• Coaching benefits��

• Workplace Coaching Challenges��

• GROW and PEARLS models for Coaching��

Coaching Using the Wheel of Work��

• The Role of a Coach in supporting employees��

• Effective Coaching using the wheel of work��

• Reflection as a Core Skill��

• 1st coaching practice��

Advanced Coaching Techniques & Listening Skills��

• Listening as a core tenet in Coaching��

• Fundamentals to becoming a better Listener��

• Using “Listening and Asking” to build rapport and resonance��

• Designing powerful questions for wheel of work��

• 2nd coaching practice��

Coaching Plan Development��

• The phases in a Coaching Session��

• Coaching Strategies��

• Getting unstuck��

• The confidence factor��

Practice and Reflection��

• 3rd coaching practice��

• Reflection on learning, Q&A, and program check-out.��